I’m looking to get a domain name, and your service appears at first glance to be a very cheap way to do this. The trouble is your free hosting scheme doesn’t appear to be free.
I’m not certain of this — your website makes a deliberate selling point that there are no hidden charges attached to your domain name registration — but it seems to me that dialling your 0845 number every time I want to update my website is going to cost me money. I already have a connection to the internet, and I update my website every few days, so even if it only takes a minute or two, this is a considerable sum of money over a couple of years, especially compared to the registration cost.
What I want to know is: is there any way to get a domain name and hosting service from you without paying for a Freeola connection? If there is, I may consider purchasing one.
From: “Richard Hutson” richard.hutson@srdn.co.uk
Subject: Your enquiry
Thank you for your recent e-mail.
IF YOU ARE CONTACTING US REGARDING YOUR DOMAIN NAME OR FREEOLA/GETDOTTED.COM
Please click the link in the reply we sent you for a priority response or click the link below. We regret we are no longer able to accept correspondence via e-mail.
www.Freeola.info/request
Kind Regards,
Freeola & GetDotted Customer Support Centre
www.Freeola.info
Regards
Freeola Support
For more information visit:
www.Freeola.Info
I’m looking to get a domain name, and your service appears at first glance to be a very cheap way to do this. The trouble is your free hosting scheme doesn’t appear to be free.
I’m not certain of this — your website makes a deliberate selling point that there are no hidden charges attached to your domain name registration — but it seems to me that dialling your 0845 number every time I want to update my website is going to cost me money. I already have a connection to the internet, and I update my website every few days, so even if it only takes a minute or two, this is a considerable sum of money over a couple of years, especially compared to the registration cost.
What I want to know is: is there any way to get a domain name and hosting service from you without paying for a Freeola connection? If there is, I may consider purchasing one.
Enquiry Received!
Thank you for your enquiry, a copy of which we have e-mailed to andrewtaylor@somethingorother.com. Please keep a note of the ticket reference: 107902.
From: autoresponse@freeola.co.uk
Subject: Freeola Support Centre – Ticket Ref: 107902
Dear Customer,
This e-mail confirms we have received your enquiry sent to the Freeola and GetDotted Customer Support Centre. We will endeavour to respond to this enquiry quickly and accurately but please note that during busy periods it may take up to 48 hours to reply to you.
For future reference, please keep a note of the following support ticket reference: 107902. You should quote this ticket number in any future correspondance regarding this matter as it will ensure your enquiry is handled with priority.
Kind regards,
Freeola and GetDotted Customer Support Team
YOUR ENQUIRY:
I’m looking to get a domain name, and your service appears at first glance to be a very cheap way to do this. The trouble is your free hosting scheme doesn’t appear to be free.
I’m not certain of this — your website makes a deliberate selling point that there are no hidden charges attached to your domain name registration — but it seems to me that dialling your 0845 number every time I want to update my website is going to cost me money. I already have a connection to the internet, and I update my website every few days, so even if it only takes a minute or two, this is a considerable sum of money over a couple of years, especially compared to the registration cost.
What I want to know is: is there any way to get a domain name and hosting service from you without paying for a Freeola connection? If there is, I may consider purchasing one.
YOU’VE GOT QUESTIONS, THE ONLINE CUSTOMER SUPPORT CENTRE HAS ANSWERS…
The Online Customer Support Centre can be found at www.freeola.info This site contains all the latest network status information as well as set-up guides and answers to the most frequently asked questions.
From: autoresponse@freeola.co.uk
Subject: Freeola Support Centre – Ticket Ref: 107902
Dear Andrew Taylor,
If you wish to upload to a site hosted by Freeola then, as stated in the terms and conditions, you will need to be on one of our connections. Unfortunately there are no exceptions to this rule.
Kind Regards,
Freeola and GetDotted Customer Support Centre
Should you need to respond to this message, please click here. Please do not reply to the e-mail as it will not reach us.
Your Enquiry (received on 2/1/04):
I’m looking to get a domain name…